Returns & Exchanges
At CRIMPiT USA, we want you to love every meal you create with our products. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your CRIMPiT devices in their original packaging, ensuring all components and manuals are included.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.